Questions people actually ask
No sales spin — if the honest answer is "no" or "it depends," that's what you'll get.
Do we actually have to do this?
If your organization receives government funding, it's almost certainly covered by ADA Title II or Section 504 of the Rehabilitation Act. Cities, counties, and larger public entities have until April 2027 to meet WCAG 2.1 AA; smaller entities and special districts have until April 2028. K-12 districts already face active enforcement from the Department of Education's Office for Civil Rights, independent of either deadline. Litigation isn't waiting for any of these dates either.
We already have an accessibility widget installed — doesn't that cover us?
No, and this is worth taking seriously. The FTC fined accessiBe $1 million in 2025 for falsely claiming its widget made sites compliant, and a similar class action against UserWay is advancing through the courts in 2026. Over 600 accessibility professionals have signed a public statement that overlay widgets don't achieve compliance. If anything, running one without also fixing the underlying site increases your exposure rather than reducing it.
Does a good score mean we're legally safe?
No — and we'll never tell you otherwise. Taggora runs an automated screening against WCAG 2.1 rules. It catches a meaningful share of real issues quickly, but no automated tool catches everything (things like whether alt text is actually meaningful need a person to judge), and no scan is a certification of compliance. We say this plainly because the alternative — implying a scan is a legal shield — is exactly the claim that got other vendors in trouble.
Do you need a login or access to our website's backend?
No. We only ever look at what's already public — the same pages and documents any visitor could reach. We never ask for CMS credentials, an admin login, or access to anything behind a password.
What happens to the email and information we submit?
It's used to send you the report you asked for and to follow up about the findings — nothing else. We don't sell it, and we don't publish your score anywhere without your say-so.
How long does a scan take?
Most sites finish within a few minutes. We check up to 30 pages and the documents linked from them, at a pace that won't put load on your hosting.
What if we don't want to fix everything the report finds?
That's normal, and expected. The report ranks findings by severity so you can tackle the highest-risk issues first — a handful of critical fixes usually matter more than clearing every minor item at once.
Wait, what does "Taggora" even mean?
Fair question. It's built from "tag" — literally what a PDF needs to be accessible: a structure tag a screen reader can actually navigate — plus "-ora," because we wanted something that sounds like a real word instead of two SaaS syllables mashed together. Say it out loud: tag-OR-ah. If it reminds you of Angora, that's on purpose.